Digital transformation in councils is set to be boosted by the launch of a new mission-driven framework to bolster efficiency, improve public services and connect residents.
Building on the LGA’s Local Government White Paper priority of driving change through innovation and freedom from bureaucracy, the framework will support councils to use the latest digital technology to solve some of the biggest challenges facing their communities.
The LGA’s Local Government Digitalisation Framework sets out three missions – to achieve digitally enabled councils, digitally empowered citizens and digitally equipped places – and provides good practice principles, as well as insights and learning from the sector.
Cllr Alex Coley, Deputy Chair of the LGA’s Improvement and Innovation Board, said: “Councils are constantly innovating to develop new solutions to some of the biggest challenges facing residents and their communities, but, too often, these face hurdles or extra costs.
“The digital transformation of an entire sector is a collective endeavour that relies on a shared vision, an inclusive approach and commitment to innovation. The LGA’s framework for securing the digital future of local government sets a clear direction for a long and complex journey.
“These missions are a declaration of intent and a tangible commitment to taking bold collective action on digitalisation to deliver services more efficiently, engage more effectively, and create thriving communities well equipped for the 21st century.”